Bring Dependability, Efficiency, and Integrity Training Directly to Federal, State and Local Government Employees at their Place of Work, Nationwide
Helping our Trusted Civil Servants to Unleash the Power of the Government to assist their fellow Americans.
Our award winning team of Veterans and Professional Trainers are ready to bring the principals of quality service learned in their successful business to all government agencies in 2025.
Government workers have always been motivated by service to America and their fellow citizens. Sometimes, in the work-a-day world it becomes difficult to focus on the demands of the job and the quest for efficiency, balance and improved outcomes for America. The objectives of our real-world Dependability, Efficiency, and Integrity (sometimes called DEI) training programs are multi-faceted and aimed at achieving positive outcomes of increased efficiency and improved workflow in the Federal, State & Local Government.
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We know the situation like few do. Our team has 30+ years experience in government contracting and sales to the Federal government, plus members have direct experience as military/government employees. From outside and inside, we understand the issues and how to achieve true DEI Dependability, Efficiency, Integrity results.
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Here are the key objectives of the Dependability, Efficiency, and Integrity program and training:
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Promoting awareness: Dependability, Efficiency, and Integrity training aims to increase awareness among employees about the importance of Dependability, Efficiency, and Integrity in the workplace. Training helps individuals recognize and understand the value of different jobs, projects, deliverables, and workflows, and how to work as a team to improve their work and serve their community and the citizens of the USA.
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Enhancing competence: Dependability, Efficiency, and Integrity training aims to develop employee competence, enabling them to navigate and appreciate business situations to help their fellow citizens. It helps individuals gain the knowledge and skills necessary to interact successfully and effectively with colleagues and “clients” to “get the job done.”
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Encouraging Dependable Leadership: Dependability, Efficiency, and Integrity training focuses on cultivating Efficient Leadership Behaviors. It provides leaders with the tools to create dependable teams that can be trusted thereby maximizing performance and innovation.
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Building collaborative skills: Dependability, Efficiency, and Integrity training emphasizes the importance of collaboration and teamwork to support efficiency. It equips employees with the skills to communicate effectively, resolve conflicts, and leverage the collective intelligence of teams. Dependability, Efficiency, and Integrity are the keys to a more helpful government agency to service our Nation with pride and accountability.
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Strengthening organizational integrity: Dependability, Efficiency, and Integrity training programs contribute to developing and strengthening an efficient and well managed organization. By aligning outcomes, policies, and practices, training helps foster an agency where all employees feel respected, valued, and empowered, and are rewarded for their work.
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Driving business results: Ultimately, Dependability, Efficiency, and Integrity training aims to drive government results to a higher level. Well run organizations with motivated workers tend to outperform their counterparts by fostering innovation, attracting top talent, enhancing customer relations, and improving engagement and productivity.
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Fostering an efficient workplace: Dependability, Efficiency, and Integrity training endeavors to foster respect and cooperation among employees. By educating individuals about the importance of Dependability, Efficiency, and Integrity, we create a workplace where everyone actively contributes to promoting these goals.
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Cultivating communication: Dependability, Efficiency, and Integrity training focuses on developing communication skills. It teaches employees how to use language that is clear and concise to reduce misunderstandings and hard-feelings.
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Promoting opportunity: Dependability, Efficiency, and Integrity training emphasizes the importance of opportunity for all employees based on their work and outcomes. By promoting Dependability, Efficiency, and Integrity in all aspects of employment, this training contributes to a more reasonable and meritocratic workplace.
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Supporting health and well-being: Dependability, Efficiency, and Integrity training aims to highlight the impact of the environment on employee well-being. By addressing issues such as workplace stress and workplace skills, training helps create a supportive atmosphere where health is prioritized, leading to a more productive workforce.
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Facilitating policy development: Dependability, Efficiency, and Integrity training supports the creation and implementation of policies that promote professional growth and advancement. It guides organizations in developing well thought-out practices and procedures, ensuring that principles are embedded in every aspect of the agency.
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Encouraging continuous learning: Dependability, Efficiency, and Integrity training promotes a culture of continuous learning and growth. By encouraging employees to regularly engage in education and skill training to improve their efficiency, organizations can ensure that their workforce remains knowledgeable and adaptable.
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Enhancing community relations: Dependability, Efficiency, and Integrity training aims to improve an organization's relationship with the broader community of the citizens of the USA that rely on the government for their health and safety. By promoting responsibility and community engagement, training helps organizations build stronger connections and positively impact the communities they serve, reflecting their commitment to Dependability, Efficiency, and Integrity principles.
By setting these objectives, Dependability, Efficiency, and Integrity training programs play a vital role in creating more well-organized workplaces, fostering understanding and appreciation of their important work, and driving positive outcomes for the USA.
Diversity Supplier Certifications
James Hendon, Director Emeritus of the New York University Veterans Future Lab, currently the New York City Commissioner of the Department of Veterans Services, and US Army Reserve (Lieutenant Colonel)
Harrison Kendall has a fast-growing company that is part of the Veterans Future Lab business incubator. Their mission to support Disabled Combat Veterans through company growth, job creation and training is one we are proud to support through our program.
WHAT PEOPLE SAY
Elise Sutherland, Health Management Projects, Cerebral Palsy Associations of NYS
The quality of service provided by your company ensured our ability to actualize our goal. We are grateful for your efficient, gracious customer service, the level of detail, collaboration, and accountability you have demonstrated regarding this intensely structured project. We could not conduct our business without you! Due to our positive relationship with you, we would most certainly like to continue our work together and recommend your service to other companies and contacts. Our team could not be more satisfied with your work, and we look forward to continuing this relationship!
Onur Oncer, Laboratory Manager (retired), University of Arizona College of Medicine – Tucson, induced Pluripotent Stem Cells (iPSC) Lab at the Sarver Heart Center, and US Army Combat Veteran.
You gave us excellent service with an unparalleled solution for our lab, and they were great to work with.
I highly recommend Harrison and his team.
Go with the people who know training and development
Support Our Combat Veterans,
we understand gov't employees commitment and service to America.
"Our veterans put their lives on the line to defend our nation, and we must honor them and support them just as they supported us."
NY Governor Andrew M. Cuomo
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"No veteran who fought for our nation should have to fight for a job when they come home."
Former U.S President, Barack Obama
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"Veterans are mission focused, so give them an assignment and watch them it get done, correctly and on time."
Owner of Glacier Confections in Tulsa, Oklahoma, Army veteran, Bill Copeland
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Government works best when it works for all of America
When it comes to Dependability, Efficiency, and Integrity training, the stakes are higher. So, what's the secret sauce for making it actually effective?
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Engagement, engagement, engagement: Let's face it – if you're not engaged, your mind starts wandering to your grocery list. Effective Dependability, Efficiency, and Integrity training keeps you on your toes. It uses interactive activities, real-life scenarios, and discussions that challenge your thinking.
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Personal connection: It's not about throwing stats and jargon at you. Effective Dependability, Efficiency, and Integrity training taps into your goals and development. It shares stories that resonate, making you think, "Hey, I can relate to that."
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Actionable strategies: Ever left a training thinking, "That was nice, but what do I do next?" Effective Dependability, Efficiency, and Integrity training equips you with actionable strategies. It gives you tools to recognize and address inefficiency, encourages you to speak up for dependability, and teaches you how to foster improved service to the clients.
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Ongoing journey: Dependability, Efficiency, and Integrity isn't a one-time workshop; it's a journey. Effective training acknowledges that. It inspires you to keep learning and growing, providing resources, book recommendations, or even follow-up sessions.
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Leadership buy-in: Imagine attending a workshop on Dependability, Efficiency, and Integrity, only to see the leaders behaving differently. Effective training involves leaders who walk the talk. When they champion doing a great job, it sends a powerful message that it's not just lip service.
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Safe space: Ever hesitated to share your thoughts in a group? Effective Dependability, Efficiency, and Integrity training creates a well-managed space. It encourages dialogue, respects well-thought-out solutions, and ensures that everyone's voice is heard and valued.
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Measurable outcomes: Effective Dependability, Efficiency, and Integrity training isn't a shot in the dark. It sets clear goals and measures outcomes. It will involve pre- and post-training assessments to track your progress.
When designing Dependability, Efficiency, and Integrity training programs, it is essential to include key components that promote understanding, awareness, and behavioral change. Here are crucial elements to consider:
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Inclusive leadership: Focus on developing professional and clear leadership skills. Train leaders to create environments that reward hard-work and positive outcomes, foster clarity of thought, and actively advocate for a better service offering.
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Advocacy: Train employees on becoming allies and advocates for their clients. Teach active listening, amplifying thinking, and taking action to create well-run environments.
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Policies and procedures: Address organizational policies and procedures that can perpetuate sluggish work organizations and low-quality skills. Provide clarity on work practices related to hiring, promotions, and performance evaluation.
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Continuous learning and evaluation: Promote ongoing learning by providing resources and opportunities for continuous improvement. Evaluate the effectiveness of the program through feedback and measurable outcomes.
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Community engagement: Extend Dependability, Efficiency, and Integrity training beyond the workplace by encouraging employees to engage with other work communities. Arrange opportunities for gathering, discussion, or projects that involve collaboration with peer organizations.
Step 1: Tailored content
One size doesn't fit all. Effective Dependability, Efficiency, and Integrity training starts by understanding the government audience. Are they new hires, seasoned employees, or managers? We tailor the content to address their specific needs and challenges. When people see the relevance, they're more likely to engage.
Step 2: Interactive learning
Let's face it, no one wants to be lectured at for hours. We inject life into training by incorporating interactive elements. Role-playing, case studies, and group discussions bring the concepts to life. When participants actively engage, they grasp the importance of Dependability, Efficiency, and Integrity more deeply.
Step 3: Ongoing reinforcement
Dependability, Efficiency, and Integrity training isn't a one-and-done deal. For it to stick, you need to reinforce the lessons. This could mean follow-up workshops, discussion groups, or even integrating appropriate themes into regular team meetings. Consistent reminders keep the momentum going and prevent the "out of sight, out of mind" trap.
So, there you have it – three simple steps to transform your Dependability, Efficiency, and Integrity training from a forgettable event to a meaningful and impactful learning experience.
Taking a strategic approach to building a Dependability, Efficiency, and Integrity culture
Taking a strategic approach to building a Dependability, Efficiency, and Integrity culture
Imagine this: you're crafting a recipe. You don't just throw random ingredients into a pot and hope for the best. You plan, measure, and ensure everything aligns perfectly. The same goes for Dependability, Efficiency, and Integrity. A strategic approach means you're not just checking off boxes; you're setting a clear roadmap.
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Step one: Leadership buy-in. Imagine trying to build a sandcastle without any sand. Leadership's commitment is that foundational sand. When leaders champion Dependability, Efficiency, and Integrity, it sends a message that this isn't an optional side dish—it's the main course.
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Step two: Assessment and benchmarking. You can't improve what you don't measure. Conduct an honest assessment of where your organization stands in terms of Dependability, Efficiency, and Integrity. Then, set benchmarks and goals. It's like knowing where you want your recipe to end up before you even start cooking.
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Step three: Customized training. Imagine trying to learn to swim by watching a cooking show. It just doesn't work. Dependability, Efficiency, and Integrity training should be tailored to your organization's needs. Customized training ensures everyone is on the same page and equipped with the right tools.
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Step four: Accountability and transparency. Just like you'd taste your dish while cooking, track your progress. Hold leadership accountable for meeting Dependability, Efficiency, and Integrity goals and communicate updates transparently. This creates a culture of continuous improvement.
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Step five: Focused policies and practices. If your recipe calls for salt, you don't use sugar. Similarly, your policies and practices should align with your Dependability, Efficiency, and Integrity goals. This means real processes for hiring managers, their practices, pay for employees, and fostering a work environment that has room for advancement
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Step six: Empower employees. A master chef trusts their team. Encourage employees to take an active role in Dependability, Efficiency, and Integrity initiatives. Employee resource groups, open forums, and idea sharing empower everyone to contribute to the recipe of a professional work culture.
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So, next time you admire an organization’s seamless Dependability, Efficiency, and Integrity culture, remember that it's not magic; it's strategy. Just like a well-crafted dish, building a professional work culture takes planning, intention, and a dash of commitment from every corner of the kitchen.
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We utilize the best analysis and research to focus our government employees on giving their best to the country and our citizens in the mist productive and efficient methods.
From the McKinsey report: https://www.mckinsey.com/industries/public-sector/our-insights/us-government-productivity-the-roles-government-plays
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"Based on our experience in the public and private sectors, there are three key components of tracking productivity when government is the provider of goods and services.
The first and most commonly tracked is cost efficiency, which estimates the total cost of inputs required to produce an output. These input costs can be either fixed or variable. For example, the United Kingdom used anonymized citizen data to correlate education paths with employment and earning levels to derive the economic return on investment in education spending. Given that the typical goods and services the government delivers are unique, methods such as time-driven activity-based costing may be needed to properly allocate expenses and understand the true variable cost of production.
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The second component is quality outcomes, which have gained more attention recently. These aim to measure not only the financial value but also the associated nonfinancial components of mission value. For example, leaders of a major North American airport realized that the airport’s signage was confusing. After analyzing different customer profiles (for example, international travelers or families), the team built signage that was more intuitive and accessible, resulting in a number-one ranking in customer service among peers. Consumer experience metrics and ratings provide an important mechanism to track whether productivity improvement efforts are having their intended effect. Given the importance of nonfinancial components in government, developing ways to measure total mission value to the consumer is critical.
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The final component is service throughput, which estimates the efficiency of production in term of time or completion rate. In our experience, this component is usually tracked the least often yet presents the greatest opportunity. A common mistake is to associate service throughput metrics with cost efficiency, but the general aim is to focus more on the number of goods or services delivered by an input unit. For example, the Estonian government created e-Tax, an electronic portal that allows citizens to pay taxes with a single click. The team that built the portal focused on service throughput metrics such as a reduction in the time needed to file taxes. As a result, the time to file decreased to three to five minutes, and 98 percent of citizens filing taxes used the portal.
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As mentioned above, there is generally no output price when government is playing the provider role. Some have used this point to argue that leaders cannot measure government productivity. However, the components of productivity discussed here do not require an output price for estimation. Furthermore, no single component is sufficient to track productivity; most organizations should have a dashboard that includes all three components."